customer support

Customer service

category: etc.

Do you offer ladies blouses too?

A separate shop specifically for women is being planned. There it is - give exclusively tailored blouses - similar shirt to work.

Do you have a measure manual?

Download as pdf: Manual taking measure (2014)

(German only)

How long is delivery for fabric samples?

According to the delivery country we have listed delviery time here:

payment & shipping

How can I order short sleeves?

Short sleeves are available at the shirt designer. Click on Cuffs and choose short sleeves.

What is a measure profile?

A measure profile is a set of your individual sizes.

Your sizes will be saved so you can reorder anytime whithout having to determine sizes again.

Where is the next hemdwerk store?

hemdwerk is an online store. You cannot by our products at a regular store.

Do you offer free fabric samples?

Sometimes we offer special sample collections for free. If you have a look at our fabric-page, you can order fabric samples for most of our fabrics.Here every sample will be charged with a small amount.

My question has not been answered.

Message to customer service

Service by phone

You can contact us by phone as well (German and English only):
Hotline: +49.941.56955470 - 0

Office timeing: Workdays from 11:00 and
from 15:00 to 19:00 o´clock.

Telephonic support may not be available at unofficial time.

Message by fax / order by fax

For fax messages please use the following fax number:

Telefax: +49.941.56955470 - 9

Messages by regular mail

Please send messages by mail to:

hemdwerk GmbH
- Kundenservice -
Am Hochbehälter 1
93059 Regensburg

In case of reclaims please send your message to:

hemdwerk GmbH
- Rücksendungen -
Am Hochbehälter 1
93059 Regensburg