Customer account
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Customer service

category: technical problems

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The opening of a customer's account essentially consists of two parts:
1st The registration (completing and submitting the registration form) and
2nd confirming your email address. After sending the registration you will receive an automated email with your password and an activation link. Go to this link please. You get to hemdwerk.de website to confirm that your email address and have already logged.
This means your account is active and you can now start to configure shirts.

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Message to customer service
hemdwerk Bespoke shirt

Service by phone

You can contact us by phone as well (German and English only):
Hotline: +49.941.56955470 - 0

Office timeing: Workdays from 11:00 and
from 15:00 to 19:00 o´clock.

Telephonic support may not be available at unofficial time.

Message by fax / order by fax

For fax messages please use the following fax number:

Telefax: +49.941.56955470 - 9

Messages by regular mail

Please send messages by mail to:

hemdwerk GmbH
- Kundenservice -
Am Hochbehälter 1
93059 Regensburg


In case of reclaims please send your message to:

hemdwerk GmbH
- Rücksendungen -
Am Hochbehälter 1
93059 Regensburg
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