Customer account
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Customer service

category: reclamations, alterations

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As shirts are individually made to customer needs, there is no right of exchange as you may know from other articles.

New customer are offered a special service. We will correct your shirt for free if the following points are fullfilled:
1. new customer
2. first shirt
3. only one free alteration
4. customer is activly helping in finding the correct sizes

Please send the shirt to the follwong address:

hemdwerk UG
- Rücksendungen -
Am Hochbehälter 1
93059 Regensburg


You are helping us by filling out the alteration form which you can find in the package.

Shipping costs are paid by the customer.

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Service by phone

You can contact us by phone as well (German and English only):
Hotline: +49.941.56955470 - 0

Office timeing: Workdays from 11:00 and
from 15:00 to 19:00 o´clock.

Telephonic support may not be available at unofficial time.

Message by fax / order by fax

For fax messages please use the following fax number:

Telefax: +49.941.56955470 - 9

Messages by regular mail

Please send messages by mail to:

hemdwerk GmbH
- Kundenservice -
Am Hochbehälter 1
93059 Regensburg


In case of reclaims please send your message to:

hemdwerk GmbH
- Rücksendungen -
Am Hochbehälter 1
93059 Regensburg
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